Delivery + Returns

Thanks for shopping at OF BODY—If you are not entirely satisfied with your purchase, we're here to help.

 

***COVID 19 SHIPPING UPDATE***

During the COVID 19 LEVEL 4 lock down shipping of HANDSANI within the Wellington region will be a flat rate of $5. 

If you live in the suburb of Berhampore or any of the surrounding suburbs, delivery is FREE.

Due to postage restrictions the rate for the rest of NZ is $20. We understand this is very high and are working on a cheaper option right now so will update that at checkout VERY SOON. Please remember to use the discount code BE-KIND at checkout.

We can currently ONLY ship within NZ but are working on international shipping and aim to have it running by July 2020.

Thank you! In the mean time - Stay inside, wash your hands and stay healthy!



Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For additional information in this section, create your own Return & Refund Policy.

Contact Us
If you have any questions on how to return your item to us, contact us at info@ofbody.nz